Pearson
Always Learning


Production Incident

If you are experiencing API downtime and it is impacting an application in production, please contact the Pearson Technical Support staff by using the following page Support Request or call (877) 740-2213.


Open a Support Request

You can reach the API Support team when:

  • You need a new configuration for your sandbox or application
  • You have a particularly tricky problem and can't find answers in our other resources
  • You need to share non-public information for your specific use case
  • You have a highly urgent issue that needs swift attention
  • You just want to say hi.

To view your support request history, check on the status of an open request, or create a new one, visit the Support Portal.

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